Illustration - the ERRC Canvas |
As you might already know, I love canvases. They provide a simple means of communicating ideas. The image at left describes a very basic canvas to convey a very powerful idea: What do I have to do to achieve a Goal ?
In another BLOG entry, I will discuss Goals - specifically what makes good goals vs what makes difficult goals. If you want to do some homework, in a future BLOG I will discuss SMART Goals and why they are effective.
In general, and especially true in Business and IT, Goals can be achieved by placing tasks into one of four broad categories - Eliminate, Reduce, Raise, Create. Let's take a closer look at these simple yet powerful concepts. But remember, Goals are only important as a means of realizing a Strategy. Often, strategies are realized through the successful completion of a number of goals. Equally, there may be more than one Strategy being realized !
Eliminate - this is a pretty straightforward concept. Ask yourself the question "What do I need to remove from the environment to achieve the Goal ?". It could be simple, like lets eliminate duplicate services. If two systems can service the same Business Activity, then one of them is redundant. Ergo, one of them could be eliminated & help achieve the Goal.
Reduce - this is also a simple concept. If the Goal is to "decrease server sprawl", then the use of a consolidation solution (think of server virtualization) would reduce the number of physical compute hosts required to service the the Business Activities. Implementing server virtualization reduces the number of server's required to host the workloads, realizing the Goal.
Raise - this often goes hand-in-hand with Reduce in that often reducing one element will raise another. In the above example, we looked at implementing server-virtualization as a means of reducing server sprawl. It also has the opposite effect of raising the rate of physical server utilization !
Create - This is the tricky one. What do I have to ADD to the environment to achieve the goal ? Fortunately, the context of these canvases is around achieving IT Goals, in alignment with Business Strategy. So you might create a new process for deploying the virtualized servers into the compute environment, perhaps to enable a new Business Activity.
Now, each one of these sections of the canvas can contribute to the overall goal, meaning you might have many entries in each quadrant, all in alignment to the goal. This helps develop a list of activities which might need prioritization & dependency-mapping in order to complete. But at least now you have a defined method of achieving the established goal !
1 comment:
Excellent blog. I love the inherent simplicity, yet depth of reach.
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