Lately, many of my friends and colleagues have been very curious about the rising use of
Social Media. We all thought that
FaceBook was a passing fad, right ? Originally, I was very skeptical about the use of Social Media, seeing it as a remarkable way to waste time ! I really only got onto FaceBook as a means of sharing pictures from my trip to Australia and New Zealand with my wife & kids. But we've seen how
Twitter was used to organize riots and flash-mobs in Iran, and how Social Media is increasingly being exploited by politicians to reach younger, "hipper" voters.
A while back, I read an interesting article that talked about the concept of the
personal brand. Not really understanding how a person (OK, me !) could apply the concept of "Brand" to themselves, I turned to my part-time mentor and friend,
David Burney. Dave and his team at
New Kind are the brains that BUILT the successful brand that is
Red Hat, amongst others. Dave was kind enough to take me once more under his wing and enlighten me...
The object of the personal brand is to become thought of as being well-respected in a field. That is to say to be synonymous with that field.
Dr Stephen Hawking is extremely well-respected as a physicist and cosmologist, and is considered to be THE thought-leader in those fields. When people THINK of physics and cosmology, he is the face that they come up with. As we go down the journey of personal-branding, the first question you should ask yourself is: "What do _I_ want to be synonymous with ?".
It is important to consider that you not be TOO specific, lest you create a goal instead. Being thought of as the "#1 Sales Rep at Century 21" is a goal. Your brand would be something like "the Real Estate Agent with integrity". What would happen to your brand if you no longer worked for Century 21 ? It's value would fade quickly.
Also, it is important to limit the components of your brand. You need to be passionate about your brand. You probably shouldn't portray yourself as a Subject-Matter Expert (SME), if you have no idea what you are talking about ! Further, if you are trying to be the SME in too many areas, blogging and tweeting and whatever else you're going to do will consume a LOT of your time. I have personally chosen three areas, that have the ability to overlap: Open-Source Software, IT Infrastructure Architecture, and Renewable Energy.
So how does one use Social Media to promote your brand ? You start with something that demonstrates your expertise. In my case, I blog. I write short articles on various topics, around the three fields I have chosen. I take personal delight in finding ways in which they can overlap. But I have also started exploring ways in which I can use video to demonstrate my expertise. Psychologically, people will identify more readily with the FACE of the Brand. Think about
Bill Gates or
Mickey Mouse. I could show you the image alone, and you would be able to come up with the associated products.
Marketing experts will tell you that the value of Social Media is almost immeasurable, as the landscape changes very rapidly. New Social Media venues pop up and fade away, seemingly overnight ! Does anyone still use
MySpace ? I never did...
So lets start mapping in the tools _I_ have selected. I write my blogs and post them to
Blogger. I like Blogger because it is connected to
Google, and it allows me to "tag" my posts with key-words. These keywords can be entered into the main Google search engine and voila ! My blog comes up in the results list. I call this the "poor man's" version of
search engine optimization. The same is true of
YouTube - you can associate key-words which are searchable.
So I blog, or produce short videos, demonstrating my expertise. Originally, I was quite concerned that I was giving away my Intellectual Property ( IP ) for free. "Why would anybody want to pay me for my IP, if they can get it for free ?" - I asked Dave. He told me that people will assess my expertise in the subject, but when they need help, they'll come to me. This became poignant when a colleague was awarded a $70,000 project based on a YouTube video he posted on the steps required to upgrade to a company's mail system to Exchange 2010 !
So once I have "the Product" - my Blog, video, etc - I need to let people know about it. Social Media to the rescue ! I have set up accounts on
Facebook,
LinkedIn,
YouTube and
Twitter. The next step is to shorten the URL to my Blog or Video entry. Since Twitter has a hard limit of 140 characters per tweet, every character counts ! So I use the website
bit.ly to shorten the URL. It will turn http://some.really.long.URL.goes.here.blogspot.com into something_short.bit.ly ! Which leaves room in an individual tweet to describe the blog.
I then post amongst my friends on FaceBook, and my professional connections via LinkedIn. And anyone else via Twitter ! Sometimes, my friends or colleagues will sometimes elect to re-tweet or re-post my links for THEIR friends and/or colleagues, which vastly increases the "reach" of my Brand - this is a huge side benefit that comes from Social Media !
Marketing types will tell you that the reach of Social Media is significant. Consider that FaceBook is a Marketer's wet dream ! It is offered as a free "service" to some 500 Million people to connect with friends and share details of their lives. They share all kinds of information about themselves, including where they live, and their age, and their gender. But other things are interesting to Marketers too. I had a friend change her "Marital Status" from single to engaged. Almost immediately, the advertisements on her wall changed to wedding-themed ads, such as Bridal Shops and Wedding Photographers !
If you consider that in some way, we are ALL trying to sell something - ourselves ! If we apply the techniques of Sales 101, you have to recognize the roles that these components play in our success. The standard Sales model sees Marketing delivering the message of the brand. This in turn causes prospective customers to become curious about the brand, and want to investigate - this is called lead-generation. It is then the job of Sales to convert those leads into revenue.
If I apply that same methodology to my own personal brand, I use Social Media to perform my marketing for me. This drives prospective customers to seek me out, investigate my IP and start asking questions. It then becomes my job to turn those questions into a contract, which provides me income. I have successfully used my Social Media tools to find contracts for employment, and have finally become a full-time consultant.
The final thing to consider is this: Social Media costs you nothing to use. Its FREE ! The only cost is the time taken to create your personal brand, and then to keep up with your Social Media avenues.
The opinions expressed are purely those of the author. Opinions are like noses - everyone has one, and they are entitled to it !